46 yrs

Technical Communication

Class 1–5

IETM Development

10,000s

Illustrations Produced
Engineering, Translated

Documentation as good
as the hardware.

In aerospace, defense, and industrial manufacturing, the quality of your documentation is as critical as the quality of your machinery. Our technical writers, illustrators, and developers bridge the gap between engineering and the end user — and we’re a certified WBE and SBA WOSB company.

What We Do

One shop. Every format.

From the printed binder to the data-driven expert system — created once, reused everywhere through XML, SGML, and CCMS workflows.

Manuals & PubsService & Technical Manuals

Technically accurate, user-centric documentation rooted in direct collaboration with your engineers.

  • Operation & Maintenance (O&M)
  • Factory Repair & Troubleshooting
  • Installation & Quick Reference
  • Owner's Manuals

Interactive IETP · IETM · IPC

Digital portals that compress volumes of data into searchable, multimedia-rich pages for the field.

  • Class 1–5 IETM development
  • Interactive Parts Catalogs (IPC/EPC)
  • Smart-graphic, clickable parts
  • XML / SGML data integrity

Writing & GraphicsIllustration & Diagrams

Tens of thousands of illustrations — from simple callouts to complex, color-coded schematics.

  • Technical & cutaway illustration
  • Wiring, circuit & flow diagrams
  • Photo-to-line-art conversion
  • Global translation & localization

Services We Provide

The work speaks for itself.

A cross-section of real TECHCOM documentation — illustration, diagrams, manuals, and interactive deliverables. Click any image to enlarge.

  • All Work
  • Illustration
  • Diagrams
  • Manuals
  • Interactive
The Power of Class-Based IETMs

From hyperlinked book to expert system.

Class 1 & 2 1·2

Digital BooksEnhanced electronic versions of manuals with hyperlinks to figures, tables, and section references.

Class 3 3

Content-LogicDocumentation structured freely by the logic of the content rather than a linear book format.

Class 4 4

Database-DrivenRelational databases eliminate redundancy and guarantee data integrity across the publication.

Class 5 5

Expert SystemIntegrated systems aggregate user input and provide dynamic, diagnostic troubleshooting feedback.

Standards XML

Built to SpecXML & SGML foundations with metadata that sorts and groups data dynamically per user role.
Manual Development

The right document for the job.

A vital tool for the longevity and productivity of your equipment — each format built around its specific reader.

O&M
Operation & Maintenance
Comprehensive guides for daily use and routine upkeep, with exploded views and part callouts.
REPAIR
Factory Repair Manuals
Detailed rebuilding instructions — torque values, removal and installation procedures.
INSTALL
Installation Instructions
Step-by-step guides for equipment assembly and commissioning in the field.
QUICK
Quick Reference Guides
Essential specs for experienced technicians who need fast answers on the floor.
OWNER
Owner’s Manuals
Consumer-facing documentation that builds brand trust through clarity.
IPC
Illustrated Parts Catalogs
Exploded views with smart graphics that link straight to part numbers and ordering.

01 Collaborate

Our writers work directly with your engineers to capture the “hero” features of your technology.

02Write

Technically trained writers interpret complex systems for your specific audience.

03Illustrate

From simple callouts to complex wiring diagrams — accuracy in every dimension.

04 Translate

Expert localization makes your documentation effective in every market.

05Reuse

CCMS lets you create information once and share it across every platform.
Industry Applications

Where accuracy is safety.

Aerospace & Defense

Meeting stringent military standards for jet engines and tactical vehicles — including sensitive technical data.

Automotive & EV

Visualizing the internal wiring and electrical systems of the next generation of transport.

Medical & HVAC

Precision guides for life-critical equipment and complex environmental systems.

Agricultural & Marine

Durable, clear instructions for heavy-duty machinery operating in the harshest field conditions.

Questions

Technical publications,
answered.

What is an IETP?

An Interactive Electronic Technical Publication is a digital portal that lets users interact with technical data — including search, links, and multimedia content.

What's the difference between a Class 3 and a Class 4 IETM?

Class 3 follows content logic without a book structure, while Class 4 uses a relational database to manage data integrity and remove redundancy.

Does TECHCOM handle both print and digital publications?

Yes. While we specialize in digital interactivity, we also provide high-quality print-ready manuals and technical documents.

Can you integrate 3D models into my manuals?

Absolutely. We can link 3D visualization and augmented-reality content directly into your digital manuals.

What formats do you use for technical writing?

We work with industry standards including XML, SGML, and PDF, as well as various Help Authoring Tools and CCMS platforms.

Can you update my existing manuals?

Yes. We can modernize legacy paper manuals into interactive digital formats, or simply update your current documents with new technical data.

Do you provide wiring diagrams?

Yes — we specialize in both static and interactive wiring diagrams that let technicians trace circuits digitally.

How do you ensure technical accuracy?

Our writers are technically trained and work hand-in-hand with your engineering teams to verify every procedure and specification.

Why is metadata useful in documentation?

Metadata lets you sort and group data dynamically, so different users — a pilot vs. a mechanic — can see the same data organized for their specific needs.

How do I start a project with TECHCOM?

Reach our Indianapolis office at (317) 865-2530 or visit our contact page to discuss your documentation needs.

Bring your docs into the interactive age.

TECHCOM Inc. — 7515 Company Drive, Suite A, Indianapolis, IN 46237 | (317) 865-2530